Privacy Policy

Effective Date: February 18, 2026

1. Introduction

Quest Mercury Intermedia Private Limited ("we," "us," or "our") operates the astrology consulting services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our Service. We are committed to protecting your privacy in compliance with applicable laws, including:

India: The Digital Personal Data Protection Act (DPDP), 2023.
European Union: The General Data Protection Regulation (GDPR) and ePrivacy Directive.
United States: The California Consumer Privacy Act (CCPA/CPRA) and COPPA.
Brazil: The Lei Geral de Proteção de Dados (LGPD).
Canada: The Personal Information Protection and Electronic Documents Act (PIPEDA).

If you do not agree with the terms of this Privacy Policy, please do not access the Service. We may modify this Privacy Policy at any time, and we will post the revised version here with an updated effective date. Your continued use of the Service after changes constitutes acceptance.

For questions about this Privacy Policy, contact us at privacy@futurescopes.com.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Information"). The categories of Personal Information we may collect depend on how you interact with our Service and include:

Identifiers: Full name, email address, phone number.
Personal Records (Natal Data): Date of birth, place of birth, time of birth.
Internet or Network Activity: IP address, browser type, device information (collected automatically for essential service functions).
Geolocation Data: Place of birth (provided by you; no precise geolocation tracking).
Sensitive Personal Information: Natal data (date, place, and time of birth) is considered sensitive under certain laws (e.g., GDPR, CPRA, LGPD, DPDP), and we handle it with appropriate safeguards.

Sources of Collection:

Directly from you: Via forms when you provide details for astrology consulting services.
Automatically: Limited to essential device and network information; we do not use cookies or similar tracking technologies for non-essential purposes.

Under PIPEDA, LGPD, and DPDP, we limit collection to what is necessary for the purposes identified. We do not collect more data than needed (data minimization principle under GDPR, LGPD, and DPDP).

2.1 Cookies and Tracking Technologies

We do not use non-essential cookies or tracking technologies. Any automatic collection is limited to essential functions for service delivery. In compliance with the ePrivacy Directive and GDPR, no consent is required for our minimal practices.

3. How We Use Your Information

We use Personal Information for legitimate purposes, specifically:

Service Delivery: Providing astrology consulting services (e.g., generating readings based on your birth details) and sending related communications, such as broadcast emails or autoresponders.
Legal Compliance: To meet our accounting and legal obligations as a private limited company in India.

Under GDPR, LGPD, and DPDP, our lawful bases include consent, contract performance, legitimate interests, or legal obligations. We do not use data for incompatible purposes (purpose limitation). We ensure data accuracy, minimize collection to what's necessary, and process only for the disclosed purposes.

Retention: We retain data as long as you receive communications via email or as required for service fulfillment. We honor all unsubscribe requests and delete or anonymize data upon request, consent withdrawal, or when no longer necessary (storage limitation under DPDP and GDPR).

We obtain your explicit consent before collecting or processing Personal Information, such as through checkboxes on our forms. Consent notices are provided in clear, plain language (including English and regional Indian languages where applicable under DPDP). Consent is free, specific, informed, unconditional, and unambiguous, obtained via affirmative action. You can withdraw consent at any time by emailing privacy@futurescopes.com or unsubscribing, and we maintain records of consents as required by law (e.g., DPDP, GDPR, ePrivacy).

We do not share, sell, or trade your Personal Information with third parties for marketing purposes. We may share limited data (e.g., email addresses for communication) with:

Service Providers: Brevo (an email marketing platform) for sending broadcast emails and autoresponders, under strict confidentiality contracts and Data Processing Agreements (DPAs) ensuring compliance with applicable laws.
Legal Authorities: If required by law, subpoena, or to protect our rights.
In Business Transfers: During mergers or acquisitions.

We do not "sell" or "share" Personal Information as defined under CCPA/CPRA.

International Transfers: Our headquarters are in Mumbai, India. If data is transferred outside your region (e.g., to Brevo's servers in the EU), we use safeguards like Standard Contractual Clauses (under GDPR), adequacy decisions (under LGPD and PIPEDA), or equivalent protections for non-restricted countries (under DPDP).

5. Your Privacy Rights

Regardless of your location, we honor your rights as a Data Principal (under DPDP) and Data Subject (under GDPR), including:

Right to Access/Know: Request details of your Personal Information (GDPR, CCPA/CPRA, LGPD, PIPEDA, DPDP).
Right to Rectification/Correction: Update inaccurate data (GDPR, CPRA, LGPD, PIPEDA, DPDP).
Right to Deletion/Erasure: Request deletion, subject to legal exceptions (GDPR, CCPA/CPRA, LGPD, PIPEDA, DPDP).
Right to Restrict/Object to Processing: (GDPR, LGPD, DPDP).
Right to Data Portability: Receive data in a structured, portable format (GDPR, LGPD, PIPEDA, DPDP).
Right to Nominate: Designate someone to exercise rights in case of incapacity or death (DPDP).
Right to Withdraw Consent: At any time, without affecting prior processing (GDPR, ePrivacy, PIPEDA, LGPD, DPDP).
Right to Opt-Out: Of targeted advertising or profiling (GDPR, LGPD)—not applicable as we do not engage in these.
Right to Limit Use: Of sensitive data (CPRA).
Right to Non-Discrimination: We will not penalize you for exercising your privacy rights (CCPA/CPRA).

To exercise these rights, contact us at privacy@futurescopes.com. We respond within 30 days (DPDP/PIPEDA), 1 month (GDPR), or 45 days (CCPA), subject to identity verification. For CCPA/CPRA, you can designate an authorized agent.

6. Children's Privacy

We comply with COPPA and the DPDP. Our Service is not directed to children under the age of 18 (or 13 in the US), and we do not knowingly collect data from them without verifiable parental consent.

7. Data Security & Breach Notification

We implement reasonable security measures, including SSL certificates, access controls, and employee training, to protect data (integrity and confidentiality under GDPR, PIPEDA, LGPD, and DPDP). We conduct regular audits to ensure accountability. However, no system is infallible.

In case of a data breach, we will notify authorities (e.g., Data Protection Board under DPDP) and affected individuals as required by law (e.g., within 72 hours under GDPR/DPDP; without undue delay under PIPEDA, LGPD, and CCPA).

8. Grievance Redressal (India)

In compliance with the Digital Personal Data Protection Act, 2023, you may contact our Grievance Officer regarding any concerns:

Grievance Officer: Vikkramm Chandirramani
Address: B-906, Oberoi Springs, Opp City Mall, New Link Road, Andheri (West), Mumbai, Maharashtra 400058, India.
Email: privacy@futurescopes.com

For other regions:

EU: Lodge complaints with your local supervisory authority.
California: Contact the California Attorney General.
Brazil: Autoridade Nacional de Proteção de Dados (ANPD).
Canada: Office of the Privacy Commissioner.

9. Changes to This Privacy Policy

We may update this Policy periodically. Material changes will be notified via email or prominent notice on our Service, with the updated effective date.